We’re more than energy - A whole new level.

Our Inspiration. Our Mission. Our Ethos.

OUR MISSION

Our mission is to empower people to become their best selves with high-quality, peak-performance functional mushrooms, and nootropics. In today’s era of Do-ers – Consumers need products that take their mental performance and cognition to build and shape the future. Think Noom.

Our Inspiration

Our inspiration to start Noom was, when looking at all the caffeine products on the market, none of them were healthy or powered by plants. Energy drinks with caffeine-containing 200-300mg of anhydrous caffeine which is not a reliable source of energy. Both big energy drinks and focus medication have become an integral part of people’s daily engine.

With this, we created Noom to be an adaptogenic wellness brand derived from plants and modern science-backed nootropics. We believe that Noom is built for the next generation of wellness & caffeinated supplements.

Our Ethos

Our ethos is built on the foundation of building high-quality, high-integrity items that we as the founders would consume daily and recommend to family and friends. This includes sourcing the most ethically sourced and most premium ingredients on the market.

It’s not a product it’s a lifestyle #DrinkNoom.

FAQ

Product Info

How to Noom?

NOOM Was built to fit into your daily flow, however you may like. Whether that’s first thing in the morning with coffee or water or in the afternoon to spice up that smoothie. This is a caffeinated product so please keep that in mind during consumption.

What flavors do you offer?

We currently offer our primary flavor called Cocoa. (The main ingredient in chocolate)

Can I take this multiple times per day?

Absolutely, for long-term results, we recommend 1-2 scoops daily. Results vary after 30 days of constant use.

What does Noom taste like?

Depending on the flavor purchased, we offer Cocoa which tastes like hot or cold chocolate, whichever way you like it. We will be offering more flavors soon.

Is Noom a Trippy product?

Noom is not psychedelic. Our ingredients include *functional* mushrooms that help improve mental cognition, endurance, and mental fortitude.

What is your caffeine source?

Noom’s caffeine sources are derived from cordyceps, guarana, and the nootropic stack. The total caffeine content per serving is 56 mg.

Ingredient Information

What are functional mushrooms?

Functional mushrooms are a category of mushrooms with beneficial ingredients to help different functions of the body. Like energy, focus, brain function, etc

Is this safe to use during pregnancy or nursing?

We would advise consultation with your physician before consuming Noom.

Are your items sugar-free?

Yes, Noom is sugar-free as well as hypoglycemic friendly.

Are your items allergen-free?

Noom is fully allergen-free and supports the following claims; Vegan, Keto, Gluten Free, & Dairy Free.

What is an Adaptogen?

Adaptogens simply put is a natural substance found naturally from the earth. It’s a fancy way of saying it comes from Mother Nature. Adaptogens can either be found in mushrooms or plants to help the body from fatigue, stress, or anxiety.*

Are your products Organic?

Glad you asked! Noom is 100% Organic

Are your products Vegan?

Noom is a vegan product. Yes.

Payments & Refunds

What type of payment methods do you accept?

We accept all major credit card providers including American Express. We also have enabled Shop Pay & PayPal for a seamless checkout process.

I did not like the product can I get a refund?

We offer a 30-day money-back guarantee on all 1st time subscription orders. If you do not like the product after subscribing for monthly delivery we will offer a (1) time refund for the full amount of your order.

Where is my refund?

Once a refund has been issued from our end, most major banks take *3-5 business days* for processing to see those funds credited back to your account.

Shipping & Delivery

How long does it take to ship?

You can find processing and shipping options on our Shipping Policy. Most orders to the US take 3-5 business days.

Do you offer expedited shipping?

If you need order(s) expedited, we do offer faster shipping options.

Do you ship internationally?

We do not offer international shipping but plan to in the future. We offer free shipping on orders of $45 to all orders in the U.S.

My order shows delivered but I can’t find it?

In the case, your order shows delivered on the SHOP app and you cannot find it, please reach out to our team at info@noomtropics.com. For deliveries through USPS, we ask you to give it 3-5 days for USPS to retrieve your package and return it to the right address.

Can I change my shipping address after ordering?

Our team packs orders as soon as they come in, we highly recommend you email our team within 15 minutes of placing the order. Please send an email with the subject line including the order number and in the body including the correct address

How can I track my package?

You can track your order on the Shop app or in the email notifications sent once the order hits the mail.

Subscription Management

How do I manage my subscription?

You can manage your subscription from the customer portal. From there you can see the frequency of deliveries, items in the subscription, and order history.

How do I change, skip, or cancel my subscription?

You can change, skip, or cancel your subscription at any time. To do any of the following actions requires logging into the subscription portal on your account. You can edit the frequency of delivery as the product is needed. You may also skip any monthly order as needed.

How can I change my subscription address?

o change your subscription, please log in to your account on this link to adjust the correct shipping address. *Noom is not responsible for updating the correct shipping address as delivery addresses change.*

General FAQ

When will you restock?

The best way to stay up with the Noom Squad is to sign up for our email list where we will provide insights on restocks, new product drops, and educational content.

Can I change or cancel my order after it’s been placed?

Yes – you can change or cancel your order but we recommend it’s within 1 hour after the order. We try to ship all orders within 1 hour of them being placed.

Where can I find discount codes for Noom?

Great question - We launched Content for Codes go ahead and submit your content here for a discount code towards your next order.

Is Noom FDA approved?

Noom being a dietary supplement, there are currently no provisions that require FDA approval. All of our products are produced in facilities which are compliant with FDA requirements.

Do you offer wholesale?

If you would to like to create a wholesale account with Noom, please visit our Wholesale Portal.

Creators & Influencers

For collaborations, please reach out to info@noomtropics.com or DM us on our social accounts.

Like Noom and want to collaborate?

We love working with creators and influencers! If you would like to work with us please email info@noomtropics.com. In the email, please include links to your socials and what item you are interested in promoting. Our team will get back to you from there.

Does Noom provide any sponsorships?

Throwing an event or corporate gathering and want to have Noom – please reach out to our team at Info@noomtropcis.com.